Xiyue Lanting Holiday Apartment (Chengdu Tianfu Square Branch)

The experience was awesome! We feel home, with nice tea and snacks provided by the hotel at level 8. The receptionists are so kind and friendly, especially when we don’t have a Chinese phone number to make a booking for tickets, they are willing to help us and sending the reminder to us. The overall environment is splendid! We feel reluctant to check out as the room is so nice, so will definitely stay here again in the future! Highly recommended!

Some of the furniture looked abit old but generally cleanliness is still ok. They provided a mahjong table as well! This service apartment was next to a Ritz Carlton Hotel so the surroundings were safe.

Booking in on arrival was a rigmarole as after checking in i had to be taken to a different office and do it all again due to having two rooms! A half hour process. My biggest problem ( along with so many other guests) was the ridiculous waiting for the lifts. There were only two ( and at one point one was broken) to serve the entire building. This was also the only service lift, so most times it was crammed with the cleaning staff and things and once all the floors rubbish. Because people had waited so long, they all packed in hard often overloaded. Regularly waited 15!minutes and too high for the stairs. Then the exit escalator wouldn't be on. This place does not serve disabled people.

I think this hotel is really you pay and what you get because  the hotel is not necessarily the cleanest. There were cigarette butts left on the mahjong table unclean. Water heater was difficult to use as you have to control both the hot and cold water flow. However, still a pretty decent hotel once you get used to it. Bed was comfortable.

5 out of 5. Easy to find, clean, spacious. All amenities you need. Efficient and friendly reception staff. Nice night view. Good WiFi. Expensive bed sheets. Excellent tea time treat from the hotel, don’t miss it! Lots of restaurants and food hawkers right nearby. Short walk to Tianfu Square.

Good hotel, bit less nice than the pictures on trip. But fine.