The Social Hub Florence Belfiore

the hotel is clean, modern and has good location as the tram is right outside. everything was great except that all my jewellery were stolen while i left my room to roam around the city. all my jewellery was worth at least Eur 3,000. i left them in a box which was placed in my luggage since there was no safe in my room. but when i came back to the room after a whole day out, all the jewellery were gone. the hotel managers were helpful initially, saying they would investigate and compensate me for my loss. but after i gave them all the receipts and credit card transactions of those items which were stolen from me, the managers just ignored my emails despite me trying to ask them for any updates on the progress of my case. at the very least, they could show me the cctv and allowed me to talk to the cleaner/staffs entering my room while i was away but that didn’t happen. i dont even know what is going on now that im already back to my home country, and the hotel did not even bother to update me anything even though they promised to investigate and compensate. hopefully, someone fm the hotel could see this and get back to me please! im honestly traumatised, nvr expected that my stuffs could be stolen right inside my room in a reputable hotel.

nice stay, beautiful rooftop area

設施：非常完善，但是歐洲酒店都沒有洗漱用品哦，記得自帶 衞生：很乾凈，每天都有清潔 環境：很不錯，尤其是一樓還有社交場所 服務：這是一個學生公寓&酒店，所以設施還有洗衣服務；早上九點左右一樓電梯口有好喝的果汁哦，非常暖心

酒店距離火車站十分鐘路程，門口也有T 2公交車。酒店大堂設計新穎別緻，適合年輕人娛樂和學習。餐廳，健身房，游泳池，洗衣房等設施齊全，網速特別快。

非常新的酒店，大廳嶄新氣派，環境很好。有工作人員協助辦理入住，大廳設施齊全，房間是工業風，整體乾淨，房間有點小。

由於網站上的房形並沒有18平的房間可訂，因此訂的是行政房20平，因為我已在這酒店住了3個晚上，這是第四晚了，酒店職員說，不用我再搬房，一直住在同一房間便可以了，這酒店跟本不分房大小的，用家來看，是否訂便宜的房閒便可以了