Nest Hotel Osaka Umeda

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The staff of the hotel were all commendable, very good!

Very bad attitude they even charged us for a lost key card even though it is a plastic key card they charge 1000 yen where all the other hotels all over the world never charged me a penny whenever i loose a card or ask for a replacement card. Also nothing in the terms and conditions mention a fee for card replacement

Pro 1. Hotel is near city centre of Umeda and train station. 2. Hotel is reasonably clean, though I am unsure why the room emit certain odor .. 3. Reasonably priced and hotel staff are always helpful Cons 1. Morning coffee could be better ( it is free tho) 2. Hotel amenities are hard to find. Read there was a laundry room on 2nd floor yet I couldn’t find it. 3. Space utilization of room is poor, I have stayed in small rooms before but it was designed in such a way u could fit and place luggage easily . Same couldn’t be said about this unfortunately. Saying so, place is great for couple to just stay & reat up. For the location , price and cleanness alone I would not hesitate to recommend it to anyone who wants to stay in / near Umeda.

The room was rather on the small side but I expected it. It does look rather adorable though, since everything is functional. Place was clean and staff was efficient, the stay was definitely very pleasant.

Great location in Umeda if you prefer a quiet area. Rooms, are small as expected, and are kept tidy but not as clean as usual Japanese hotels.